Shipping policy

At Craftica, we do not operate a conventional mass-manufacturing warehouse, nor do we store thousands of pre-printed items sitting on dusty shelves. Mass retail relies on a deeply flawed system of overproduction: factories churn out massive bulk lots of articles blindly, and when styles don't sell, millions of tons of pristine, unbought inventory are systematically shredded, burned, or dumped into landfills across the globe every year.

We have fundamentally rejected that model.

Craftica operates on a precise, intentional Print-on-Demand (POD) infrastructure. This means your selected article does not physically exist until the exact moment your payment is verified. Only then does our facility initiate fabrication—bringing the design to life on raw materials uniquely for you.

  • The Reward: Every transaction completely eliminates structural warehouse waste, limits chemical run-off, and ensures you receive a freshly cured, bespoke item crafted specifically on your command.
  • The Trade-off: Because we build your article from scratch after you order, we require a 2 to 7 business-day production window before tracking numbers are generated. We do not participate in impulse-driven, instantaneous logistics; we curate intentional, low-waste products worth waiting for.

Production Cycles & Delivery Operations

Because each article is uniquely printed just for you, Craftica does not maintain pre-manufactured bulk inventories. Every order goes through individual fabrication, curing, quality assessment, and dedicated courier dispatch.

Fulfillment Phase Standard Timeline Contingency / Buffer Window Details & Operational Scope
Bespoke Production & Curing 2 – 3 Business Days Up to 5 – 7 Business Days Raw material prep, precision print execution, multi-stage curing, quality inspection, and custom packaging.
Domestic Transit (Metro & Tier-1) 2 – 4 Business Days Up to 6 Business Days Direct surface/air transit via primary courier partners (e.g., Bluedart, Delhivery, Expressbees).
Domestic Transit (Rest of India / Tier-2 & 3) 4 – 7 Business Days Up to 9 – 10 Business Days Regional hub routing and localized last-mile delivery networks.
Remote PIN Codes / North-East / J&K 7 – 12 Working Days Up to 15 Working Days Dispatched via India Post Speed Post / specialized rural logistics where commercial air couriers do not operate.
Operational Disclaimers & Transit Conditions

  • Peak Seasons & National Holidays: During festive surges (e.g., Diwali, New Year), severe weather disruptions, regional transport strikes, or unforeseen regulatory delays, manufacturing and transit timelines may extend by an additional 2 to 4 business days.

  • Address Accuracy & Delivery Attempts: Our delivery partners will attempt delivery up to 3 consecutive times. If a package fails to be delivered due to an incomplete address, incorrect contact number, or customer unavailability, Craftica is not liable for return delays or re-dispatch charges.

  • Tracking & Notification: A tracking link is automatically dispatched via email or SMS within 24 hours of package handoff to the carrier. Real-time updates are reflected online once scanned at the originating transit hub.

  • Serviceability Bounds: In rare instances where a PIN code is classified as non-serviceable post-order, Craftica reserves the right to cancel the order and process an immediate 100% refund to the original payment method.